Loss of heating & hot water

Most issues with boilers can be a simple fix.

• Low Boiler Pressure- Familiarise yourself with the pressure gauge which can be located on the control panel and is a circular dial with green and red zones. The needle should between 1 and 1.5. Check out this step-by-step guide from British Gas on how to repressurise a boiler- https://www.youtube.com/watch?v=I3HgvV2mIqY

• Electricity Credit- Your boiler will require electricity to function. Check your electric meters to ensure you have sufficient credit.

• Bleed Radiators- Radiators need bleeding when they have air trapped inside them. This trapped air stops warm water circulating around your radiator. That can make the radiator cold at the top, but warm at the bottom. It means your central heating system isn’t working efficiently and it can take longer to warm up your room. You might also need to let out trapped air if you have noisy radiators which are making banging, clanking, or gurgling noises. It’s recommended that you bleed your radiators once a year, even if they are working properly. Check out this step-by-step guide from British Gas on how to bleed a radiator- https://www.youtube.com/watch?v=sjyEkLwHtTc

• Low Battery in Thermostat- The batteries in your thermostat may need changing. Check your thermostat and try replacing the old batteries with new ones.

 If you have tried these troubleshooting steps but you are still experiencing issues with your boiler, please contact us using the Samara App.